Follow-ups after an enquiry
A sequence of nudges over days, spaced out, that ends as soon as they reply.
No reply in 2 days
Still interested? Two new options 👇
Follow-up automation
WhatsApp follow-ups that never forget a lead.
Set the follow-up once: after an enquiry, a visit or a sign-up, the right messages go out on schedule, and stop the moment the person replies.
- Stops automatically on reply
- Onboarding journeys for new customers
- Leads from Sheets, Forms and your CRM
85%+messages readWhatsApp is opened, not filtered
3xmore engagementthan traditional follow-up channels
24/7replies, no extra hiresthe chatbot answers the common questions
~20 minto go liveconnect the number and send the first message
Everything it can do
Up to four messages. Stops when they reply.
01The sequence
- First messageAny approved template, with images, video or a carousel.
- Up to three follow-upsEach with its own template and delay, in hours or days.
- Stops on replyThe moment someone answers, the rest of the sequence is skipped.
02Who gets it
- Pick a groupLeads from a form, a campaign, a QR code or an import.
- RetriesRetry failed sends after a delay you set.
- Non-responders groupAnyone who never replied is moved to a group, ready for a different offer.
03Control
- Pause and resumePause a sequence any time without losing where each contact is.
- Buttons that actTemplate buttons can reply with text or start a chatbot.
- See who repliedSegment by sequence and reply status, and follow up again.
What runs on its own
Every lead followed up, on time.
The follow-up automation flows teams switch on first. Each one starts from something your customer does.
Onboarding journeys
Welcome new customers and guide them step by step until they’re set up.
New sign-up
Welcome aboard! Here’s step 1
After a visit or a call
Thank them, send the brochure and the next step while it’s fresh.
2 hours after the visit
Thanks for visiting! Here’s the brochure
Works with your tools
Plugs into what you already use.
Contacts, bookings and payments flow into WhatsApp without custom development.
See which plan includes what →- Google Sheets & FormsNew leads start a sequence
- Mailchimp & SenderEmail contacts come in too
- Advanced segmentsThe right sequence per lead
- API accessTrigger from your CRM
Why teams choose it
Built for how you actually work.
01
Live in days, not months
Ready-made templates and a simple flow builder get your first messages to leads out fast.
02
No-code automation
Your team builds and tweaks flows by drag and drop. No developers needed.
03
One shared inbox
Everyone on your sales team replies to leads from the same WhatsApp number.
04
Analytics that matter
See who read, who replied and what converted, so you double down on what works.
05
Help when you need it
Onboarding and best practices, so your first flows go live smoothly.
06
Policy-friendly by design
Opt-in and consent are built in, so you grow without putting your number at risk.
FAQ
Questions, answered.
What follow-up automation teams ask before they start.
Want to see it for your business?
We’ll walk you through the flows above on a quick call, set up the way you work.
Or write to us →Does the follow-up stop when someone replies?
Yes. The moment the person replies, the sequence stops and the chat is in your inbox, so nobody gets a nudge after they have answered.
What can start a follow-up?
A new lead from Google Sheets or Forms, a tag or segment, a sign-up, or an event from your own system through the API.
Can I run onboarding for new customers?
Yes. Onboarding journeys welcome each new customer and walk them through setup, step by step.
What does each message cost?
Meta charges per message: in India about ₹0.86 for a marketing message and ₹0.11 for a utility message such as a reminder or an update, plus 18% GST. We add 0% on top; your plan is the only fee from us.
Will my WhatsApp number get banned?
Bans come from unofficial tools and from messages people did not agree to receive. You send through Meta’s official API with approved templates, and opt-in is built in, which keeps you within Meta’s rules.
How quickly can we go live?
About 20 minutes for most teams: connect the number, import your contacts and send the first message. We help with your Meta Business Portfolio, the blue tick application and your first templates.
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