For hotels, resorts & homestays

WhatsApp for hotels that turns enquiries into stays.

Answer room and rate questions any hour, send confirmations and check-in details, take requests during the stay and invite guests back, all on the official WhatsApp Business Platform.

Get started
  • Instant replies on rooms, rates and availability
  • Confirmations and pre-arrival details on WhatsApp
  • One number for front desk, sales and housekeeping
85%+messages readWhatsApp is opened, not filtered
3xmore engagementthan traditional follow-up channels
24/7replies, no extra hiresthe chatbot answers the common questions
~20 minto go liveconnect the number and send the first message
What runs on its own

From enquiry to checkout.

The hotels & hospitality flows teams switch on first. Each one starts from something your customer does.

Enquiries answered 24/7

Rooms, rates, availability and policies answered the moment a guest asks.

Guest asks about dates Sea-view deluxe is available 🌊

Booking confirmations

Confirmation, payment receipt and booking details sent on WhatsApp.

Booking paid Your stay is confirmed ✅

Pre-arrival details

Directions, check-in time and add-ons before they arrive.

2 days before check-in Here’s how to reach us 📍

Requests during the stay

Guests message for housekeeping, dining or help, and the right team replies.

Guest needs something Housekeeping is on the way 🛎️

Reviews after checkout

Ask for a review while the stay is still fresh.

After checkout How was your stay?

Repeat bookings

Offers for returning guests on long weekends and seasons.

Long weekend ahead Welcome back offer: 15% off 🎁
Works with your tools

Plugs into what you already use.

Contacts, bookings and payments flow into WhatsApp without custom development.

See which plan includes what →
  • Shared inboxFront desk, sales and housekeeping
  • Chatbot + AIAnswers on rooms, rates and policies
  • UPI, Razorpay & StripeAdvance payments in the chat
  • BookingsTables, spa slots and experiences
  • SegmentsPast guests, corporate, families
  • Webhooks & APIConnect your PMS or booking engine
Results

The numbers, before and after.

Traditional hotels & hospitality follow-up next to WhatsApp automation with UpScaleUp.io.

Message open rate
20%
85%
Enquiry-to-booking rate
5%
40%
Guest engagement
23%
3x
Response speed
15%
98%
Repeat booking rate
10%
90%

Based on average performance of growing businesses using UpScaleUp.io for 90+ days.

Why Hotels & Hospitality teams choose us

Built for how you actually work.

01

Live in days, not months

Ready-made templates and a simple flow builder get your first messages to guests out fast.

02

No-code automation

Your team builds and tweaks flows by drag and drop. No developers needed.

03

One shared inbox

Everyone on your front desk team replies to guests from the same WhatsApp number.

04

Analytics that matter

See who read, who replied and what converted, so you double down on what works.

05

Help when you need it

Onboarding and best practices, so your first flows go live smoothly.

06

Policy-friendly by design

Opt-in and consent are built in, so you grow without putting your number at risk.

FAQ

Questions, answered.

What hotels & hospitality teams ask before they start.

Want to see it for your property?

We’ll walk you through the flows above on a quick call, set up the way you work.

Or write to us →
Can guests ask about rooms at night?

Yes. The chatbot answers rooms, rates, availability and policies any hour, and hands guests to your team when needed.

Can we take advance payments on WhatsApp?

Yes. Guests can pay the advance by UPI, Razorpay or Stripe inside the chat to confirm their booking.

Can it connect to our booking system?

Through webhooks and the API you can send booking events from your PMS or booking engine to trigger WhatsApp messages.

What does each message cost?

Meta charges per message: in India about ₹0.86 for a marketing message and ₹0.11 for a utility message such as a reminder or an update, plus 18% GST. We add 0% on top; your plan is the only fee from us.

Will my WhatsApp number get banned?

Bans come from unofficial tools and from messages people did not agree to receive. You send through Meta’s official API with approved templates, and opt-in is built in, which keeps you within Meta’s rules.

How quickly can we go live?

About 20 minutes for most teams: connect the number, import your contacts and send the first message. We help with your Meta Business Portfolio, the blue tick application and your first templates.

Also built for

E-commerce & D2C Real Estate Healthcare & Clinics Education & Coaching Travel & Tourism Restaurants & Cafés Finance & Advisors Fitness & Wellness Automobile Events & Webinars SaaS & IT Retail & Franchise Salons & Spas Grocery & Kirana Pharmacy Insurance Logistics & Courier Jewellery NGOs & Non-profits