A warm welcome
The first message lands the moment they join, while they’re still interested.
Contact joins a group
Welcome aboard 🎉
Welcome journeys
A WhatsApp welcome series that warms up every lead.
When someone joins a group, a journey of messages goes out over the days that follow: a welcome, a story, an offer. Buttons can open a chatbot, and the series stops when they reply.
- Up to 50 steps per journey
- Stops on reply
- Enroll new or existing contacts
85%+messages readWhatsApp is opened, not filtered
3xmore engagementthan traditional follow-up channels
24/7replies, no extra hiresthe chatbot answers the common questions
~20 minto go liveconnect the number and send the first message
Everything it can do
A journey that runs itself.
01Who enters
- A groupAnyone added to the group you pick enters the journey.
- ExclusionsLeave out other groups, like existing customers.
- Existing contacts tooEnroll people already in the group, not just new ones.
02The steps
- Up to 50 stepsEach an approved template, with its own delay in hours or days.
- Media and carouselsImages, video, documents or carousels in any step.
- Buttons that actA button can reply with text or start a chatbot.
03How it behaves
- Stop on replyThe journey ends the moment someone answers.
- TagsTag everyone who goes through it.
- Segment by journeyFind who finished, replied or dropped off, and follow up.
What runs on its own
Welcome. Teach. Convert.
The welcome journeys flows teams switch on first. Each one starts from something your customer does.
Value over days
Tips, stories and proof spaced out, so you stay top of mind.
Day 3
Here’s how others did it
The offer, then stop
Close with an offer, and stop the series the moment they reply.
Day 5
20% off this week
How a journey is built
Plugs into what you already use.
Pick who gets it, write the steps, and let it run.
See which plan includes what →- Groups & tagsChoose who enters
- Approved templatesEach step, with media
- Chatbot buttonsButtons that start a flow
- Stop on replyNo messages after they answer
Why teams choose it
Built for how you actually work.
01
Live in days, not months
Ready-made templates and a simple flow builder get your first messages to new leads out fast.
02
No-code automation
Your team builds and tweaks flows by drag and drop. No developers needed.
03
One shared inbox
Everyone on your marketing team replies to new leads from the same WhatsApp number.
04
Analytics that matter
See who read, who replied and what converted, so you double down on what works.
05
Help when you need it
Onboarding and best practices, so your first flows go live smoothly.
06
Policy-friendly by design
Opt-in and consent are built in, so you grow without putting your number at risk.
FAQ
Questions, answered.
What welcome journeys teams ask before they start.
Want to see it for your business?
We’ll walk you through the flows above on a quick call, set up the way you work.
Or write to us →Who gets the journey?
Contacts who join the group you choose. You can exclude other groups and also enroll contacts already in it.
Does it keep messaging after they reply?
Not if you turn on stop on reply, which ends the series as soon as they answer.
How many messages can a journey have?
Up to 50 steps, each an approved template with optional media and buttons.
What does each message cost?
Meta charges per message: in India about ₹0.86 for a marketing message and ₹0.11 for a utility message such as a reminder or an update, plus 18% GST. We add 0% on top; your plan is the only fee from us.
Will my WhatsApp number get banned?
Bans come from unofficial tools and from messages people did not agree to receive. You send through Meta’s official API with approved templates, and opt-in is built in, which keeps you within Meta’s rules.
How quickly can we go live?
About 20 minutes for most teams: connect the number, import your contacts and send the first message. We help with your Meta Business Portfolio, the blue tick application and your first templates.
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