System Settings

Configure chatbot and Digital Store payment gateways, plus inbox notification sound and push devices. Open from the user menu → System Settings (page title: Settings).

At a glance

Overview

  1. 1 Open avatar menu → System Settings.
  2. 2 Choose Payment Gateways or Notifications.
  3. 3 For payments: configure Razorpay, Cashfree, or Easebuzz (INR) and/or Stripe (other currencies), enable each gateway, then Save.
  4. 4 For notifications: set sound on/off, pick a sound, set volume, Save Notification Settings; manage push devices if available.

Step by step

Payment Gateways and Notifications

Use the left nav to switch tabs.

Payment Gateways

For chatbot payments and Digital Store. Status: Ready, Disabled, or Not set.

  1. 1 Razorpay (INR): Enable Razorpay, enter Key ID and Key Secret, optional Webhook Secret, Use test mode if needed, then Save Razorpay.
  2. 2 Cashfree (INR): Enable Cashfree, enter App ID and Secret Key, optional Webhook Secret, Use test mode if needed, then Save Cashfree. In Cashfree → Developers → Webhooks, add /webhooks/cashfree-chatbot and select success payment (plus failed payment / user dropped payment if shown).
  3. 3 Easebuzz (INR): Enable Easebuzz, enter Merchant Key and Salt, Use test mode for sandbox credentials, then Save Easebuzz. Returns are verified with the salt. Optional webhook: /webhooks/easebuzz-chatbot.
  4. 4 Stripe (international): Enable Stripe, enter Publishable Key and Secret Key, optional Webhook Secret, Use test mode if needed, then Save Stripe.
  5. 5 Keys can be saved while disabled — turn Enable on when you are ready to accept payments.

Notifications

Message sounds and push devices.

  1. 1 Enable Notification Sound when new messages arrive.
  2. 2 Choose Notification Sound 1–8, set Volume, use Test Sound, then Save Notification Settings.
  3. 3 Under Push notification devices: Enable notifications on this device, or Remove a device. Use Troubleshoot push if delivery fails.

Tips

  • Digital Store and Capture Payment nodes need the matching gateway enabled for the product currency.
  • Webhook secrets help confirm payments so delivery messages send after checkout.
  • Profile is a separate link from this page header — System Settings is for gateways and notifications only.

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